Support
Need help with ancy? Found a bug? Have an idea? We'd love to hear from you. We read every email and usually reply within a day or two.
Email hello@ancy.appCommon questions
How do I delete my ancy account?
In the app, go to Profile → Delete account. This permanently deletes your account and all your data: trips, photos, rankings, and social activity. Nothing is retained after deletion.
How do I delete specific data without deleting my whole ancy account?
You can delete individual trips, rankings, comments, and photos directly in the app: open the item, tap the menu, and choose Delete. Deleted items are removed from our servers immediately and aren't kept. This doesn't affect the rest of your account or data.
How do I stop reminder emails?
Use the unsubscribe link at the bottom of any ancy email.
Who can see my trips?
You control your privacy in your profile settings. Places pinned on upcoming or ongoing trips are always private, no matter what; other users can only ever see pins from past trips.
How do I turn notifications on or off?
iOS Settings → Notifications → ancy.